Community programmes are hard to run on WhatsApp and Excel
These are the issues HR and CSR teams tell us about most.
01
Scattered organisation
Sign-ups, reminders and attendance live in WhatsApp groups, emails and spreadsheets, and get lost.
02
Weeks lost at report time
The CSR fund figures, the annual report and ESG figures take weeks to collect, and auditors can't trace where they came from.
03
Too many funding requests
NGOs write in by email and phone, with no fair, documented way to decide.
04
NGO records hard to track
It is hard to keep each NGO's Registrar of Associations, NSIF and MRA details up to date, and documents expire unnoticed.
05
No view of the CSR fund
CSR spending sits in separate spreadsheets, so nobody can say how much of the fund is spent, what the MRA is owed and when, or what will be left to remit.
06
Low participation
The same few people volunteer every time, and most staff never hear about activities.
07
Photos without consent
Pictures of beneficiaries, often children, get shared without permission. Consent should be on record first.
08
Untracked volunteer leave
Paid volunteering days are not recorded, so managers don't know who is away.
09
No proof of impact
Nobody measures whether programmes helped anyone, or whether employees found them worthwhile.
10
No group-wide picture
Groups with many brands and sites can't see one combined view.
A week with CorpHands
What changes for the CSR team
Monday: publish Thursday's food basket packing from a template and everyone is notified. Thursday: the QR code on a tablet records attendance. Friday: approve a few self-reported hours, score two funding requests and record a receipt. No spreadsheet touched.
Getting-started checklist for new companies
NGO registration alerts 30 days ahead
Every action recorded in the audit log
Hours waiting for approval7
Kevin · IT QR check-in3 hApprove
Anjali · Marketing Photo + letter2.5 hApprove
Jean-Marc · Logistics QR check-in3 hApprove
Your toolkit
Everything the CSR workspace includes
10 features
For the CSR and HR team
Run every activity, partner and request from one place.
Campaign planner
Ready-made templates for National Day (12 March), Back to School, World Environment Day, International Volunteer Day and blood donation drives, with suggested activities.
Logistics checklist
Transport, T-shirts, safety briefing, waivers and food for each activity.
Hours approvals
Approve hours with evidence: QR scan, photo or NGO letter.
NGO partner directory
Registrar of Associations number, BRN, NSIF registration and MRA charitable institution approval for every NGO, with expiry alerts and documents.
Funding request inbox
NGOs apply through a form. Score requests against your CSR policy, approve and send decision letters.
CSR fund and budget
Works out your section 50L CSR fund, the MRA's share and its instalments, and tracks spending by programme and priority area.
CSR spending register
Record payments to NGOs and your own CSR programmes, cash or in-kind, with receipts. Money goes directly from your company.
Media library with consent
Every photo stored with its consent record.
Surveys and engagement
Build surveys, anonymous by default, and track satisfaction and participation.
Announcements and stories
Share news, and impact stories with consent-checked photos, with all staff. Announce activities by email and WhatsApp.