Community programmes are hard to run on WhatsApp and Excel
These are the issues HR and CSR teams tell us about most.
01
Scattered organisation
Sign-ups, reminders and attendance live in Teams chats, WhatsApp groups, emails and spreadsheets, and get lost.
02
Weeks lost at report time
Deductible donations for the tax return, community investment figures and sustainability report data take weeks to collect, and nobody can trace where they came from.
03
Donations below the line
A donation only counts for tax relief if the charity has a CHY number in force and gets at least €250 in the period. Nobody checks until the return is due.
04
Charity details hard to track
It is hard to keep each charity's Registered Charity Number, CHY number and its expiry date, and documents up to date, and reviews are missed.
05
Donations mixed with sponsorship
Community spending sits in separate spreadsheets, so nobody can say what was a donation, what was sponsorship and which charities had a CHY number.
06
Low participation
The same few people volunteer every time, and most staff never hear about activities.
07
Photos without consent
Pictures of beneficiaries get shared without permission. Under the GDPR, consent should be on record first.
08
Untracked volunteer leave
Paid volunteering days are not recorded, so managers don't know who is away.
09
No proof of impact
Nobody measures whether activities helped anyone, or whether employees found them worthwhile.
10
No group-wide picture
Groups with many companies and sites can't see one combined view.
A week with CorpHands
What changes for the CSR team
Monday: publish Thursday's food basket packing from a template and everyone is notified. Thursday: the QR code on a tablet records attendance. Friday: approve a few self-reported hours, score two sponsorship requests and record a receipt. No spreadsheet touched.
Getting-started checklist for new companies
Charity registration alerts 30 days ahead
Every action recorded in the audit log
Hours waiting for approval7
Ciarán · IT QR check-in3 hApprove
Niamh · Marketing Photo + letter2.5 hApprove
Seán · Logistics QR check-in3 hApprove
Your toolkit
Everything the CSR workspace includes
10 features
For the CSR and HR team
Run every activity, partner and request from one place.
Campaign planner
Ready-made templates for National Volunteering Week (mid-May) and Christmas giving, plus Back to School, World Environment Day and more, with suggested activities.
Logistics checklist
Transport, T-shirts, safety briefing, waivers and food for each activity.
Hours approvals
Approve hours with evidence: QR scan, photo or charity letter.
Charity partner directory
Registered Charity Number (Charities Regulator), Revenue CHY number with its expiry date and CRO number for every charity, with review dates and documents.
Sponsorship request inbox
Charities apply through a form. Score requests against your CSR policy, approve and send decision letters.
Community budget
Budgets by programme, brand and country, with spend against budget. Each payment is marked as a donation or sponsorship.
Donation and in-kind register
Record company donations with official receipts from charities. Money goes directly to the charity.
Media library with consent
Every photo stored with its consent record.
Surveys and engagement
Build surveys, anonymous by default, and track satisfaction and participation.
Announcements and stories
Share news, and impact stories with consent-checked photos, with all staff. Announce activities by email and WhatsApp.