Resources · Help center
Guides for every role
Short, step-by-step guides that match the screens in CorpHands today. Pick your role below.
Company owner: first-day setupCSR admin: running activitiesEmployee: getting startedLine manager: your teamCharity: applying for sponsorshipMerchant staff: checking a volunteer card
Company owner: first-day setup
Get your company running in about an hour.
Owner- Create your accountGo to the sign-up page, enter your company name, your name, work email and a password. Your 30-day trial starts at once with every feature, and you land on the CSR workspace overview.
- Follow the getting-started checklistThe overview shows a checklist: invite people, add a charity partner, create your first activity and set your budget. It disappears when everything is done.
- Set your policiesIn Settings, choose paid volunteer leave days per year, whether leaderboards show names by default, the € value of a volunteer hour, whether QR check-ins approve automatically, and your focus areas and scoring weights for sponsorship requests.
- Share your request formSettings shows your public sponsorship request form link (/apply/your-company). Put it on your website or send it to charities.
- Set your fiscal yearSettings → Reporting: set the fiscal year to match your company's accounting period, because donations are deducted in the accounting period in which they are paid.
- Choose a plan before the trial endsIn Plan and billing, request the plan you want. We send an invoice. If the trial ends first, your data is kept but changes pause until a plan is active.
CSR admin: running activities
The everyday workflow.
CSR admin- Invite peoplePeople → Invite, or Import to upload a CSV with the columns email, name, department, role, manager_email, employee_no, phone. Download the template from the import page.
- Add charity partnersCharities → Add charity. Then add its Registered Charity Number (Charities Regulator), Revenue CHY number with its expiry date and CRO number, and upload documents. Mark it verified once you've checked its entry on the register.
- Create an activityActivities → New activity. Start from a template, link the charity, set start and end time (Irish time), hours credit and capacity, then publish. You can notify all employees by email.
- On the dayOpen the activity and choose the QR screen. Show it on a laptop or tablet. The code changes every 2 minutes; check-in is open from an hour before the start until three hours after the end.
- AfterwardsMark attendance or no-shows, record the number of people helped and notes, and mark the activity completed.
- Approve hoursHours approvals lists pending QR and self-reported hours with evidence. Approve in bulk, or reject with a reason (the employee is emailed).
Employee: getting started
From invitation to your first certificate.
Employee- Accept your invitationOpen the link in your invitation email and choose a password. Add CorpHands to your phone's home screen for quick access.
- Join an activityActivities shows what's coming up. Tap one, then Join. If it's full you join the waitlist. You get an email with a calendar invite.
- Check inOn the day, scan the organiser's QR code with your phone camera and tap Confirm, or open Check in and type the 6-character code.
- Log other volunteeringMy hours → Log hours: add a title, date, hours and a photo or letter as evidence. Your CSR team approves it.
- See your impactMy impact shows hours by month, badges and leaderboards. Choose in Profile whether you appear by name, by an alias or hidden. Print your certificate any time; anyone can check it with its QR code.
- Use your perks cardIf your company offers perks and you've volunteered in the last 12 months, Perks shows your card. Show it at a partner shop.
Line manager: your team
Two minutes a week.
Line manager- Open My teamYou see your direct reports, their approved hours this year and any hours waiting for approval.
- Decide leave requestsApprove or decline volunteer leave requests from your team. The employee is emailed the decision.
- Encourage participationUse the hours view to recognise people who volunteered and nudge those who haven't yet.
Charity: applying for sponsorship
For charities applying to a company that uses CorpHands.
Charity or applicant- Open the company's request formThe company shares a link like /apply/company-name. The form works and shows the areas the company focuses on.
- Fill in the detailsYour organisation's name and charity number (if you have one), contact details, what you need, the amount in euro, cash or in-kind, the number of beneficiaries and the date you need it by. Attach a supporting document if you have one.
- Keep your referenceYou get a reference number like REQ-2026-0042 on screen and by email.
- Wait for the decisionThe company reviews your request and emails you a decision letter. Requests can only be approved for charities the company has verified, so make sure your details are correct.
Merchant staff: checking a volunteer card
For shops and partners offering perks.
Partner staff- Scan the cardThe volunteer shows a QR code on their phone. Scan it with any phone camera; it opens the card check page. The code refreshes every minute, so screenshots don't work.
- Check the resultYou see only the volunteer's first name, their company and whether the card is active.
- Apply the offerChoose the offer, enter your store's 6-digit staff PIN (given to you by the company) and confirm. Monthly limits are checked automatically.
- Wrong PIN?After several wrong attempts, checks for your store pause for a while. Ask the company's CSR team for the correct PIN.
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