Activity feedback and photos

What it is

After an activity, CorpHands asks how it went. On Home you see a short card for your most recent attended activity: a rating from 1 to 5, an optional comment for the organisers, and whether you would join again. The CSR team sees the average rating and comments for each activity.

You can also share your photos. On the page of an activity you took part in, Add photos lets you send up to five pictures at a time with a caption. CorpHands asks two questions first: do the photos show people who received help (beneficiaries), and if so, did they agree to be photographed?

Nothing goes public automatically. Your photos wait under Waiting for review until the CSR team approves them for the photo library. Photos that show beneficiaries stay hidden from staff until consent is recorded, in line with the rules on images of beneficiaries in the Gulf.

What you can use it for

• Tell organisers what worked and what didn't
• Share the best moments of an activity with your CSR team
• Give the team photos for stories, reports and next year's campaign
• Track the share of volunteers who would join again
• Make sure no photo of beneficiaries is shown without consent

How to do it

Rate an activity (employee)

1. Open HomeAfter you attend an activity, a card asks How was …? on Home, for up to 30 days.
2. Give your ratingPick 1 to 5 stars. Optionally add a comment and answer Would you join again?
3. SubmitTap Submit. You see Thanks for your feedback.

Add your photos (employee)

1. Open the activityIn Activities, open an activity you took part in, once it has started. Go to Photos and tap Add photos.
2. Choose photosPick up to 5 JPG, PNG or WebP photos and write a Caption.
3. Answer the consent questionsSay whether the photos show beneficiaries. If yes, say whether they agreed: Yes, I asked permission or I'm not sure.
4. SendTap Send for review. Your photos show Waiting for review, then Approved or Not used. You can Withdraw a photo while it waits.

Review photos (CSR admin)

1. Open the queueGo to CSR workspace → Photos. Waiting for review lists photos from employees and from charity partners.
2. Approve or rejectChoose the consent status and select Approve to add a photo to the library, or Reject and delete.
3. Record consentFor beneficiary photos, record how consent was given before using them publicly. See Photo library.

Tips and good practice

• Ask permission before photographing people the charity supports, especially children.
• Choose "I'm not sure" if you didn't ask. The photo stays hidden until the CSR team records consent.
• The feedback card only appears for activities where you were recorded as attending.
• Comments are shown to the CSR team with your name, so be specific and constructive.

Questions