Volunteer perks card

What it is

The perks card is a thank-you for people who volunteer. Local businesses such as cafés, gyms or opticians offer a discount, and employees with confirmed volunteer hours in the last 12 months show a QR card at the counter to use it.

The QR code refreshes every minute, so screenshots don't work. When staff scan it, they see only the volunteer's first name, the company and whether the card is active, never hours, contact details or anything else.

Discounts are funded by the partner businesses, never by donations. Partners are recognised as Community Partners in your report.

What you can use it for

• Reward active volunteers without spending the CSR budget
• Build relationships with local businesses near your offices
• Limit how often each person can use an offer each month
• Run time-limited offers with an end date
• See which partners and offers are used most

How to do it

Add a partner and offer (CSR admin)

1. Add the partnerGo to CSR workspace → Perks partners and tap Add partner. Enter the name, category and contact. A 6-digit staff PIN is created automatically.
2. Add offersOpen the partner and use Add offer: the offer in English and Arabic, terms, Uses per employee per month (leave empty for no limit) and Valid until.
3. Brief the partner's staffUnder Staff access, use Show staff PIN and share it only with the partner's staff. Use Create a new PIN if it leaks; the old one stops working at once.

Use your card (employee)

1. Open PerksTap Perks. If you have confirmed hours in the last 12 months, your Volunteer card appears with a QR code.
2. Show it at the counterThe staff scan the QR with their phone camera, which opens the Volunteer card check page.
3. Staff apply the offerThey choose the Offer, enter the Staff PIN and tap Apply offer.

Tips and good practice

• The Starter plan includes up to 5 perks partners; Business and Enterprise are unlimited.
• Set a monthly use limit on generous offers to keep them sustainable for the partner.
• After five wrong PINs for a card, further attempts are blocked for 15 minutes.
• Mark a partner inactive instead of deleting it if the arrangement is paused.

Questions