Knowledge base · For employees

QR check-in

Scan the organiser's QR code at the venue and your hours are recorded. Sharing your location is optional.

Who uses itEmployees, CSR admins, coordinators
Available onAll plans
Where to find itEmployee app → Check in; CSR workspace → Activities → an activity → Check-in QR screen; CSR workspace → Hours approvals

What it is

On the day of an activity, the organiser shows a QR code on a laptop, tablet or phone. You scan it with your phone camera, confirm, and your hours are recorded against the activity. No paper sign-in sheets and no typing up afterwards.

The code changes every two minutes, so a photo of it shared in a group chat stops working. Check-in is open from one hour before the start until three hours after the end.

If the CSR team added a map location to the activity, CorpHands can also check that you are near the venue. It asks your permission first, and your check-in still counts if you say no.

What you can use it for

  • Record attendance at a beach clean-up, food drive or school visit in seconds
  • Credit the right number of hours automatically for each activity
  • Give the CSR team and auditors evidence that people were really there
  • Check in with the 6-character code when the camera doesn't work
  • Approve check-ins automatically, or review each one before it counts

How to do it

Show the QR code (CSR admin or coordinator)

  1. Add a location (optional)When you create or edit the activity, fill in Map location (optional): Latitude, Longitude and Check-in radius (metres), or tap Use my current location while at the venue. The radius defaults to 500 m.
  2. Open the QR screenGo to CSR workspace → Activities, open the activity and choose Check-in QR screen.
  3. Keep it on displayLeave the screen open. It refreshes by itself and shows the current 6-character code under the QR.

Check in (employee)

  1. ScanOpen your phone camera and scan the QR code. The activity opens in CorpHands.
  2. Allow location or skipYour browser may ask to share your location once. Allow it to have your check-in marked as location-verified, or decline; you are still checked in.
  3. ConfirmTap Confirm check-in. You see You're checked in and the hours recorded.
  4. No camera?Go to Check in, type the code under Enter the code instead and tap Check in.

Approve the hours (CSR team)

  1. Choose the policyIn Settings, Approve QR check-ins automatically credits hours at once. If it is off, check-ins wait for review.
  2. ReviewOpen Hours approvals. QR check-ins show Location verified ✓ or Location not verified when a location was compared.
  3. DecideSelect rows and tap Approve selected, or reject with a reason; the employee is told why by email.

Tips and good practice

  • Set the activity location before the day. Without it, CorpHands cannot mark check-ins as verified.
  • Use a larger radius for big outdoor sites such as beaches or parks.
  • Only approved hours count in dashboards, leaderboards and reports.
  • Someone forgot their phone? Open the activity and use Mark attended; this credits their hours straight away.

Questions

Who can see my location?

It is stored with that one check-in. Only the CSR team and auditors can see it, rounded. CorpHands does not track you at any other time.

What if I decline location?

Your check-in still counts. It is simply not marked as location-verified.

The code says it isn't valid. Why?

It has probably changed. Ask the organiser to show the current code, or check you are within the check-in window.

Can I check in twice?

No. Each person is recorded once per activity.

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