Questions companies ask us
Can't find your answer? Contact us and we reply within one working day.
General
Is it fully in Arabic?
Yes. Every screen works in Arabic and English, including right-to-left layouts, and reports can be exported in either language.
How fast can we start?
Most companies are running within a day: upload your employee list, add your charity partners and publish your first activity.
We have many brands and countries. Will it work?
Yes. Enterprise supports separate brands and countries with their own admins, plus one combined group view.
Do charities pay?
No. Charities apply for sponsorship through your company's public request form, free of charge, and never pay CorpHands anything.
Do employees need to download an app?
No. CorpHands works in the phone's browser from a link. Employees can add it to their home screen so it opens like an app.
Can we use it for activities that aren't with a charity?
Yes. Activities can be linked to a charity partner or stand alone, for example an internal blood drive or a skills workshop.
Is CorpHands a time-tracking tool?
No. It records community activities and volunteering hours only. It never tracks working time or screens, and never follows your location. An optional location check at check-in is used once, with your consent.
Pricing & billing
What does the free trial include?
30 days with every feature included, so you can try the full product. No payment card is needed.
How long is the contract?
One year, paid yearly. You can change plans at renewal.
How does private hosting work?
We install CorpHands on your servers or your company's cloud account and maintain it for you. It costs AED 60,000 one-time setup plus AED 30,000 per year, on top of an Enterprise plan.
What happens when the trial ends?
Your data is kept, but changes pause until you choose a plan. Request a plan from Plan and billing and we send an invoice.
How are seats counted?
By active employees in your company, plus pending invitations. Starter covers up to 100, Business up to 1,000, Enterprise has no limit.
Can we pay online?
Today we invoice in your local currency and you pay by bank transfer. Online card payment is planned.
Data & security
Where is our data stored?
On the secure CorpHands cloud. If your policy requires a specific country, such as your own, we can host your account there on request, including Saudi Arabia, the UAE, Kuwait and other GCC countries. Or choose private hosting on your own servers.
What happens to our data if we leave?
You can export all your data to Excel at any time. After cancellation we delete it within 30 days, or sooner if you ask.
Who can see an employee's hours?
The employee, their line manager and the CSR admins. Colleagues see names on leaderboards only if the person opts in.
Can we export everything?
Yes. Admins can download a full data export, and reports, budgets and sign-ups export to Excel or CSV.
Compliance
Does donation money go through CorpHands?
No. Your company pays licensed charities directly, through their own approved channels. CorpHands only records the donation and stores the charity's receipt.
Does CorpHands make us compliant with Kuwait's charity law?
No software can do that on its own. CorpHands helps you keep the records the rules increasingly expect: licensed partners, receipts, named donors and photo consent. Take legal advice on your obligations.
Can charities use CorpHands to raise money from the public?
No. CorpHands has no public fundraising. Charities can only apply to your company for sponsorship through your request form.
Keep exploring
See CorpHands with your own programme
Start a 30-day free trial with every feature included, or explore the live demo first.